Payment history dashboard: Difference between revisions

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{{PageTitle|title=Payment history dashboard}}
__TOC__
Track payments in your Barion shop and reference their details.
Track payments in your Barion shop and reference their details.


=== The payment history table ===
= The payment history table =
You can access the payment history dashboard for your shop by logging in to your Barion account, and clicking through to Shops>Actions>Payment history. Each shop has a separate payment history dashboard.
You can access the payment history dashboard for your shop by logging in to your Barion account, and clicking through to Shops>Actions>Payment history. Each shop has a separate payment history dashboard.
[[File:Shops actions payment-history.png|none|thumb|800x800px]]


==== Columns ====
[[File:Shops_actions_payment-history.png]]
== Columns ==


* Modification date
=== Modification date ===
The date (MM/DD/YYYY) and time (HH:MM) of the latest change to the payment, in the shop's time zone.
The date and time of the latest change to the payment, in the currently-logged-in user's time zone and  locale's date and time format.
* Payment identifier
=== Payment identifier ===
The unique identifier that Barion generated and assigned to the payment.
The unique identifier that Barion generated and assigned to the payment.
* Payment request identifier
=== Payment request identifier ===
The identifier that you are using to identify the payment.
The identifier that you are using to identify the payment.
* Payer email address
=== Payer email address ===
The email address of the payer. Given that the Barion Smart Gateway requires an email address to be supplied for each payment attempt, if this is missing, the payment is likely to have been cancelled without a payment attempt.
The email address supplied with the last payment attempt associated with the payment, regardless of whether it was successful or not. This field is only populated if there was at least one payment attempt made.
* Created at
=== Created at ===
The date (MM/DD/YYYY) and time (HH:MM) that the payment request was created in the Barion system, in the shop's time zone.
The date and time that the payment was created (and the payment identifier assigned) in the Barion system, in the currently-logged-in user's time zone and locale's date and time format.
* Amount
=== Amount ===
The amount of money requested in the payment, with commas used to delimit thousands.
The amount of money requested in the payment, displayed according to the currently-logged-in user's locale.
* Currency
=== Currency ===
The [[wikipedia:ISO_4217|ISO 4217 three-letter currency code]] that identifies the currency of the payment request. Supported values are HUF, EUR, CZK.
The [[wikipedia:ISO_4217|ISO 4217 three-letter currency code]] that identifies the currency of the payment request. Supported values are HUF, EUR, USD, CZK.
* Fraud risk score
=== Fraud risk score ===
A numeric value ranging between 0.0 and 100.0, indicating the risk of fraud as estimated by a dedicated third-party provider. The lower the score, the less likely the possibility of fraud is in relation to the payment. Note that unless you [[ChallengePreference|ask for a TRA exemption for your customer when requesting the payment through the gateway]], this column won't have any value listed.  
A numeric value ranging between 0.00 and 100.00, indicating the risk of fraud as estimated by a dedicated third-party provider. The lower the score, the less likely the possibility of fraud is in relation to the payment. Note that unless you [[ChallengePreference|ask for a TRA exemption for your customer when requesting the payment through the gateway]], this column will be blank. Payments with a fraud risk score below 10 are automatically granted a TRA exemption. The exemption request for a payment with fraud risk score above 30 is automatically rejected, and the payer has to go through strong customer authentication. In case a payment gets a fraud risk score between 10 and 30, you, the merchant who requested the exemption, will be notified in an email and in your account history that the payment has a medium-level fraud risk. It's up to you to honor the purchase or refund medium fraud risk payments, but you'll be held liable in case of fraud.  
* Status
=== Status ===
The current status of the payment. When the status of a payment changes during the payment process, its record in the payment history table is updated. This column value determines whether the payment record is displayed with a red, green, or white background.
The current status of the payment. When the status of a payment changes during the payment process, its record in the payment history table is updated. This column value determines whether the payment record is displayed with a red, green, or white background.
{| class="wikitable mw-collapsible"
{| class="wikitable api-table"
!Status
!Status
!Description
!Description
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|-
|-
|Prepared
|Prepared
|The payment request is created and can be completed.
|The payment is created and can be completed.
|No
|No
|White
|White
Line 52: Line 55:
|-
|-
|Reserved
|Reserved
|Only applicable to [[Reservation payment|reservation type payments]]. The payer completed the payment, and the payee will receive the amount reserved on the payer's funding source if [[Payment-FinishReservation-v2|the payment is finalized]] before the reservation period is over.
|Only applicable to [[Reservation payment|reservation type payments]]. The payer completed the payment, and the payee receives the amount immediately, but it's blocked on their account until [[Payment-FinishReservation-v2|the payment is finalized]] before the reservation period is over. If the reserved payment isn't finalized within the reservation period, the amount is refunded to the payer.
|No
|No
|White
|White
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|Red
|Red
|-
|-
|Succeessful
|Succeeded
|The payment is fully completed.
|The payment is fully completed.
|Yes
|Yes
Line 82: Line 85:
|}
|}


* Type of payment
For a detailed duscussion of possible payment statuses and how they are related, see the diagrams [[PaymentStatus|on this page]].
 
=== Type of payment ===
The payment scenario that applies to the payment. Possible values are "Immediate", "Reservation", and "Delayed capture". Read more about [[Reservation payment|reservation payments]] and [[Delayed Capture|delayed capture]] scenarios.
The payment scenario that applies to the payment. Possible values are "Immediate", "Reservation", and "Delayed capture". Read more about [[Reservation payment|reservation payments]] and [[Delayed Capture|delayed capture]] scenarios.


==== Filtering table columns ====
== Filtering table columns ==
Click the funnel icon in the top right of each column to display filter options (equals to, starts with, contains, etc.). Use these, and the AND/OR operator to construct a filter condition, and display only records with certain column values.


=== Payment record details ===
= Payment record details =


==== Record overview ====
== Record overview ==
For record details also displayed in the payment history table, see [[Payment history dashboard:The payment history table|the discussion of the table]].
For record details also displayed in the payment history table, see [[Payment history dashboard:The payment history table|the discussion of the table]].


* Paid with
=== Paid with ===
 
The payment source used for the payment: the last four digits of the card, the email address of the Barion wallet, or the bank account number.
The payment source used for the payment: the last four digits of the card, the email address of the Barion wallet, or the bank account number.


* Payer
=== Payer ===
 
The email address of the payer, and whether the address is associated with a Barion wallet.
The email address of the payer, and whether the address is associated with a Barion wallet.


* Original total
=== Original total ===
 
The amount of money that the payer has paid as part of the payment.
* Current total


=== Current total ===
The amount of money that the payer has paid as part of the payment, subtracting refunds.
The amount of money that the payer has paid as part of the payment, subtracting refunds.


* Payment locale
=== Payment locale ===
 
The two-letter ISO 639 language and country code indicating the language that the Barion Smart Gateway was displayed to the user.
The two-letter ISO 639 language and country code indicating the language that the Barion Smart Gateway was displayed to the user.


Line 121: Line 124:
* "sl-SI" (Slovenian)
* "sl-SI" (Slovenian)


==== Payment structure ====
== Payment structure ==
The list of the transactions that make up the payment, each displayed with the following information regions:
The list of the transactions that make up the payment, each displayed with the following information regions:


[[File:Payment structure.png|1000x1000px]]
[[File:Payment structure.png]]
{| class="wikitable"
{| class="wikitable api-table"
|+
|+
!Information region
!Information region
Line 149: Line 152:
|}
|}


==== Payment attempts ====
== Payment attempts ==
Note that only payment attempts that result in a change in the payment's status are displayed. For example, if a payer makes several unsuccessful attempts using the gateway, only the first one will be displayed, until the payer makes a successful attempt, cancels the payment, or the payment window expires, and the corresponding status is displayed in this card.
 
[[File:Payment attempts card.png]]
[[File:Payment attempts card.png]]
{| class="wikitable mw-collapsible"
{| class="wikitable api-table"
!Information region
!Information region
!Description
!Description
|-
|-
|1
|1
|The date (MM/DD/YYYY) and time (HH:MM) of the payment attempt, in the shop's time zone.
|The date and time of the payment attempt, in the shop's time zone and its locale's date and time format.
|-
|-
|2
|2
Line 198: Line 199:
The TRA exemption that you requested has been rejected because the transaction was qualified as risky.
The TRA exemption that you requested has been rejected because the transaction was qualified as risky.
|}
|}
[[File:Payment attempts card.png|thumb]]
== Callbacks ==
The date and time, HTTP response status code, and the target URL of all the callbacks triggered by the payment's status changes.
 
Note that callbacks are triggered not by a status change in the payment attempts associated with the payment, but by status changes of the payment as a whole.
[[Callback mechanism|Read more about payment callbacks]].
 
== Fees ==
The list of payment process fees that Barion deducted from your balance for the payment.


==== Callbacks ====
Note that fees deducted by other participants involved in the payment process (such as banks or card companies) aren't listed.
The date and time, HTTP response status code, and the target URL of all the callbacks triggered by the payment's status changes. [[Callback mechanism|Read more about payment callbacks]].


==== Fees ====
[[File:Fees.png]]
The list of payment process fees incurred during the payment


[[File:Fees.png|800x800px]]
{| class="wikitable"
{| class="wikitable"
|+
|+
Line 213: Line 218:
|-
|-
|1
|1
|The date (MM/DD/YYYY) and time (HH:MM) when the fee was incurred.
|The date and time when the fee was incurred, in your shop's time zone and its locale's date and time format.
|-
|-
|2
|2
|The type and amount of the fee.
|The fee's type and amount.
|-
|-
|3
|3
|The status of the fee: "Reserved" if the fee has not yet been paid out, or "Successful" if the fee is already deducted.
|The status of the fee: "Reserved" if the fee hasn't been deducted yet, or "Successful" if the fee is already deducted.
|}
|}
including the date and time of , the type and amount of the fee,


==== Refunds ====
== Refunds ==
[[File:Refunds.png|800x800px]]
[[File:Refunds.png]]
{| class="wikitable"
 
{| class="wikitable api-table"
|+
|+
!Information region
!Information region
Line 231: Line 236:
|-
|-
|1
|1
|The date (MM/DD/YYYY) and time (HH:MM) of the refund.
|The date and time of the refund, in your shop's time zone and its locale's date and time format.
|-
|-
|2
|2
|Details of the refund: amount, receiving payment source, comments, and reason.
|Details of the refund: amount, receiving payment source, comments, and reason.
List of possible reasons:
Possible reasons: "Refunded by Barion", "Refunded by System", and "Refunded due to Error".
Note that [[Reservation payment|reserved amounts]] that haven't been [[Payment-FinishReservation-v2|finalized]] during the reservation period will show up as refunds.
|-
|-
|3
|3
|The status of the refund.
|The status of the refund.
Possible statuses:
Possible values: "Prepared", "In progress", "Successful", and "Unsuccessful".
|}
|}

Latest revision as of 14:36, 29 January 2024

Payment history dashboard

Track payments in your Barion shop and reference their details.

The payment history table

You can access the payment history dashboard for your shop by logging in to your Barion account, and clicking through to Shops>Actions>Payment history. Each shop has a separate payment history dashboard.

Columns

Modification date

The date and time of the latest change to the payment, in the currently-logged-in user's time zone and locale's date and time format.

Payment identifier

The unique identifier that Barion generated and assigned to the payment.

Payment request identifier

The identifier that you are using to identify the payment.

Payer email address

The email address supplied with the last payment attempt associated with the payment, regardless of whether it was successful or not. This field is only populated if there was at least one payment attempt made.

Created at

The date and time that the payment was created (and the payment identifier assigned) in the Barion system, in the currently-logged-in user's time zone and locale's date and time format.

Amount

The amount of money requested in the payment, displayed according to the currently-logged-in user's locale.

Currency

The ISO 4217 three-letter currency code that identifies the currency of the payment request. Supported values are HUF, EUR, USD, CZK.

Fraud risk score

A numeric value ranging between 0.00 and 100.00, indicating the risk of fraud as estimated by a dedicated third-party provider. The lower the score, the less likely the possibility of fraud is in relation to the payment. Note that unless you ask for a TRA exemption for your customer when requesting the payment through the gateway, this column will be blank. Payments with a fraud risk score below 10 are automatically granted a TRA exemption. The exemption request for a payment with fraud risk score above 30 is automatically rejected, and the payer has to go through strong customer authentication. In case a payment gets a fraud risk score between 10 and 30, you, the merchant who requested the exemption, will be notified in an email and in your account history that the payment has a medium-level fraud risk. It's up to you to honor the purchase or refund medium fraud risk payments, but you'll be held liable in case of fraud.

Status

The current status of the payment. When the status of a payment changes during the payment process, its record in the payment history table is updated. This column value determines whether the payment record is displayed with a red, green, or white background.

Status Description Final? Highlight color
Prepared The payment is created and can be completed. No White
Started The payer has started completing the payment. No White
In progress The payment is being processed. No White
Waiting Only applicable to bank transfers. The result of the bank transfer isn't yet available. No White
Reserved Only applicable to reservation type payments. The payer completed the payment, and the payee receives the amount immediately, but it's blocked on their account until the payment is finalized before the reservation period is over. If the reserved payment isn't finalized within the reservation period, the amount is refunded to the payer. No White
Authorized Only applicable to delayed capture type payments. The payer completed the payment. If the payment is captured within the capture period, their funding source will be charged. No White
Canceled by user The payer explicitly canceled the payment request. Yes Red
Succeeded The payment is fully completed. Yes Green
Failed Only applicable to bank transfers. The payment was unsuccessful Yes Red
Expired The payment hasn't been completed within the payment window, captured within the capture period, or finalized within the reservation period. Yes Red

For a detailed duscussion of possible payment statuses and how they are related, see the diagrams on this page.

Type of payment

The payment scenario that applies to the payment. Possible values are "Immediate", "Reservation", and "Delayed capture". Read more about reservation payments and delayed capture scenarios.

Filtering table columns

Click the funnel icon in the top right of each column to display filter options (equals to, starts with, contains, etc.). Use these, and the AND/OR operator to construct a filter condition, and display only records with certain column values.

Payment record details

Record overview

For record details also displayed in the payment history table, see the discussion of the table.

The payment source used for the payment: the last four digits of the card, the email address of the Barion wallet, or the bank account number.

Payer

The email address of the payer, and whether the address is associated with a Barion wallet.

Original total

The amount of money that the payer has paid as part of the payment.

Current total

The amount of money that the payer has paid as part of the payment, subtracting refunds.

Payment locale

The two-letter ISO 639 language and country code indicating the language that the Barion Smart Gateway was displayed to the user.

Possible values:

  • "cs-CZ" (Czech)
  • "de-DE" (German)
  • "en-US" (English)
  • "es-ES" (Spanish)
  • "fr-FR" (French)
  • "hu-HU" (Hungarian)
  • "sk-SK" (Slovak)
  • "sl-SI" (Slovenian)

Payment structure

The list of the transactions that make up the payment, each displayed with the following information regions:

Information region Description
1 The transaction total.
2 The name and email address of the payer. The payer name is indicated only if the payer logged in to their Barion account.
3 The name and email address associated with the shop.
4 The identifier that the shop generated and assigned to the transaction.
5 The unique identifier generated and assigned to the transaction by Barion.
6 Itemized list of products or services purchased.

Payment attempts

Information region Description
1 The date and time of the payment attempt, in the shop's time zone and its locale's date and time format.
2 The amount that the payer attempted to pay.
3 The funding source for the transaction.
4 The authorization code assigned to the transaction by the card acquirer, if applicable.
5 Whether the payer was logged in to their Barion wallet.
6 Whether the payer paid using a saved card funding source.
7 The recipient of the transaction as displayed in notification messages and monthly statements.
8 The status of the transaction.
9 The authentication status of the payer. Possible values:
  • Successful authentication:
  • Authentication exemption: TRA

The payer wasn't authenticated because you requested a TRA exemption, and the transaction wasn't qualified as risky.

  • Authentication incomplete

The payer abandoned the authentication process.

  • Authentication failed

The payer entered incorrect authentication information.

  • Authentication rejected

The card issuer rejected the authentication request.

  • No authentication

Strong Customer Authentication couldn't be performed.

  • Charge failed: SCA needed

The TRA exemption that you requested has been rejected because the transaction was qualified as risky.

Callbacks

The date and time, HTTP response status code, and the target URL of all the callbacks triggered by the payment's status changes.

Note that callbacks are triggered not by a status change in the payment attempts associated with the payment, but by status changes of the payment as a whole. Read more about payment callbacks.

Fees

The list of payment process fees that Barion deducted from your balance for the payment.

Note that fees deducted by other participants involved in the payment process (such as banks or card companies) aren't listed.

Information region Description
1 The date and time when the fee was incurred, in your shop's time zone and its locale's date and time format.
2 The fee's type and amount.
3 The status of the fee: "Reserved" if the fee hasn't been deducted yet, or "Successful" if the fee is already deducted.

Refunds

Information region Description
1 The date and time of the refund, in your shop's time zone and its locale's date and time format.
2 Details of the refund: amount, receiving payment source, comments, and reason.

Possible reasons: "Refunded by Barion", "Refunded by System", and "Refunded due to Error". Note that reserved amounts that haven't been finalized during the reservation period will show up as refunds.

3 The status of the refund.

Possible values: "Prepared", "In progress", "Successful", and "Unsuccessful".

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